CX BD FAQ – Find Answers to Your Questions Here

To view all current cx bd offers, log in and check the banner section at the top of the home page or navigate to the "Promotions" Go to the section. You'll find three types of offers there:

• Ongoing offers: Welcome bonus, referral bonus, and loyalty rewards – available all year round.
• Weekly Offers: Fresh cashback and reload bonuses drop every Monday.
• Special event offers: Special promotions run during major events like the IPL, World Cup, and other big tournaments — typically lasting 3–7 days.

The validity period and terms are listed alongside each offer. Daily Check-In Bonus Resets every day at midnight. Registered members can also receive new offer notifications via SMS or email – just enable notifications from your profile.

cx bd's Refer-a-Friend With this program, you earn a bonus for every successful referral ৳300 Bonus And your friend will also receive a special welcome offer when they sign up. Here are the steps:

1. Log in and go to your Profile Settings or the Promotions page to find your Your personal referral code or link Copy it.
2. Send that link to your friend. Once your friend registers using the link and If you deposit a minimum of ৳500 within the first 7 days, counts as a completed referral.
3. Bonuses are usually processed after deposit confirmation Within 24 hours Your bonus will be credited to your bonus wallet.

A member can refer up to a maximum per month of 10 Friends You can earn a bonus by referring friends. A 5x wagering requirement applies to the bonus. Using multiple accounts to generate referrals is strictly prohibited and may result in account suspension if detected.

cx bd is an internationally licensed online gaming platform used regularly by millions of members in Bangladesh. Proof of trustworthiness:

• 256-bit SSL Encryption: Your personal information and financial transactions are fully encrypted.
• Fast Payments: Withdrawal requests are processed within 5 minutes to 24 hours – if there is a delay, contact support and compensation will be provided.
• Transparent terms: All bonus and betting terms are clearly stated — no hidden charges.
• RNG certification: Casino games use a Random Number Generator (RNG) that has been verified by a third party.

If in doubt, On our About Us page Learn more. Remember, cx bd will never ask for your password or OTP over the phone.

There are two ways to temporarily or permanently close your cx bd account:

Temporary Block (Cooling-Off):

1. Log in and go to Profile Settings → Responsible Gaming Go to section.
2. Cooling-Off Period Choose from: 24 hours, 7 days, or 30 days.
3. Confirming with an OTP will lock your account immediately. It will be reactivated automatically once the period ends.

Long-term or Permanent Block (Self-Exclusion):

From the same page, Self-Exclusion Choose a self-exclusion period ranging from 3 months to 5 years. During this time, login, deposits, and promotions will be completely disabled. To permanently delete your account, Email support directly — your account will be deleted after all remaining balance has been paid out. On the responsible gambling page, Find more details.

cx bd fully supports all major mobile banking services in Bangladesh. Details on all methods:

• bKash: Minimum deposit ৳500, minimum withdrawal ৳500. Transactions are typically completed within 5–15 minutes.
• Nagad: Minimum deposit ৳500, minimum withdrawal ৳500. Processing time: 5–10 minutes.
• Rocket (DBBL): Minimum deposit ৳500. Minimum withdrawal ৳500, processed in 15–30 minutes.
• DBBL Bank Transfer: For high-value transactions, processing time is 1–6 hours.

To deposit: Log in → Wallet → Deposit → Select payment method → Send payment to the displayed number → Enter transaction ID. No extra charges. KYC-verified accounts have higher withdrawal limits. The maximum daily withdrawal is ৳50,000.

Yes, Two-Factor Authentication (2FA) Highly recommended to keep enabled. Even if someone gets hold of your password, 2FA prevents them from accessing your cx bd account. Steps to enable:

1. Log in to cx bd.
2. Click the profile icon in the top right corner and Security settings Open.
3. Two-Factor Authentication Enable the option and confirm it with your mobile number.
4. After this, every time you log in from a new device, a 6-digit OTP will be sent to your mobile.

With 2FA enabled, large withdrawals will also require additional verification. Tip: Save your backup codes — if you lose your phone, you can use these codes to recover your account.

Signing up with cx bd takes just 2–3 minutes and completely free. Here's what you'll need:

• Full Name: First name and last name (matching your National ID makes future KYC verification easier).
• An active Bangladeshi mobile number: Required for OTP verification.
• Date of birth: Must be 18 years of age or older.
• Password: At least 8 characters, combining uppercase letters and numbers.
• Username: A unique username of your choice (minimum 4 characters).
• Email: Optional, but helps with account recovery.

For high-value withdrawals after registration, KYC Verification — simply upload a photo of your National ID or passport. Approval usually takes within 24 hours. To start your registration, Click here।