By using the cx bd website or app, you are considered to have agreed to this Privacy Policy. This policy is designed to ensure the protection of your personal information.
How We Protect Your Information
Every piece of your information is protected at cx bd — from registration through every transaction.
256-Bit SSL Encryption
Every connection on cx bd is secured with 256-bit SSL. Your password and payment details are never transmitted in plain text.
Secure Database
Member data is stored in an encrypted database. No unauthorized party can access this data.
Never Sold to Third Parties
cx bd never sells your personal data to third parties. Your data belongs to you.
Two-Factor Authentication
Enabling 2FA adds an extra layer of security to your account. cx bd recommends it for all members.
Limited Retention Period
Data is not kept longer than necessary. Personal information is securely deleted after the designated retention period.
Regular Security Audits
cx bd's security systems are regularly audited by independent third-party experts.
Introduction & Scope
This Privacy Policy ("Policy") applies to cx bd and all its services. It explains how cx bd collects your personal data ("data"), why it is collected, how long it is retained, and how it is kept secure.
Cx bd believes privacy is a fundamental right. We want every member to know that their data is in completely safe hands. This Policy has been written in plain language so that everyone can understand it.
By using cx bd's website, mobile app, or any digital platform, you agree to this policy. We may update it at any time, but you will be notified before any significant changes take effect.
The latest version of this policy took effect in June 2026. The Cookie Policy and Data Retention sections have been updated compared to the previous version.
What Information We Collect
The information cx bd collects from you falls into three broad categories: what you provide directly, what is collected automatically while you use the service, and what comes from third parties.
| Data Type |
Example |
How It's Collected |
| Identity Information |
Full name, date of birth, national ID number |
During registration and KYC verification |
| Contact Information |
Mobile number, email address |
During Registration & Profile Updates |
| Financial Information |
BKash/Nagad number, transaction history |
During Deposits & Withdrawals |
| Device Information |
IP address, browser type, operating system |
Logged automatically |
| Usage Data |
Games played, betting history, login times |
Automatically During Service Use |
| Location Data |
Approximate Location (IP-Based) |
For security verification and service boundary enforcement |
Cx bd only collects information that is strictly necessary to operate its services. No unnecessary or excessive personal data is gathered.
How Your Information Is Used
Cx bd uses your information for the following purposes — each aimed at delivering a better experience for you:
- Account Management: Confirming registration, securing login, and verifying identity.
- Payment Processing: Processing deposits and transferring winnings to the correct account.
- Customer Support: Getting your questions and complaints resolved quickly.
- Security Monitoring: Preventing fraud, money laundering, and unauthorized account access.
- Legal Compliance: Providing information to regulatory authorities when required.
- Service Improvement: Analyzing feature usage helps cx bd identify areas for improvement.
- Contact: Sending important updates, security alerts, and promotional messages (you can opt out at any time).
If you no longer wish to receive promotional SMS or emails, you can unsubscribe from your account settings.
Who Your Information Is Shared With
Cx bd does not sell your personal data. However, in limited circumstances, information may be shared with trusted partners.
- Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive the information necessary to complete your payment.
- Game Providers: Game providers such as Pragmatic Play, Evolution, and JILI receive gaming data only — not personally identifiable information.
- Legal Obligations: Data may be shared in response to a court order or a lawful request from a regulatory authority.
- Security Agencies: Relevant authorities may be provided with information in the course of fraud or money laundering investigations.
Outside of the cases above, cx bd does not share your information with any third party. All partners are contractually bound to comply with our data protection policy.
Security Measures
Cx bd uses industry-leading technology to protect your data. Our security is built in multiple layers, so that if one layer is compromised, the next continues to provide protection.
- SSL/TLS 256-Bit Encryption: Banking-grade encryption is applied to every connection.
- Password Hashing: Passwords are never stored in plain text — only bcrypt hashes are kept.
- Two-Factor Authentication (2FA): An additional OTP layer provides extra protection for your account.
- DDoS Protection: Advanced network protection is active to prevent cyberattacks.
- Regular Penetration Testing: A dedicated team regularly identifies and addresses system vulnerabilities.
- Log Monitoring: An automated system monitors for unusual activity 24/7.
You play the biggest role in keeping your account secure. Use a strong password and never share it with anyone.
Cookie Policy
Cx bd uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.
Essential Cookies Mandatory
Essential for maintaining login sessions, security verification, and core service operation. These cannot be disabled.
Analytics Cookies Optional
Used to understand which parts of the site get the most traffic, helping cx bd improve its services.
Preference Cookies Optional
Used to remember your language preference, theme, and other settings.
Marketing Cookies Optional
Used to display relevant ads and to keep you informed about cx bd promotions.
To disable optional cookies, use your browser settings or the cx bd Cookie Manager. Note that disabling essential cookies may affect the functionality of certain parts of the service.
How Long Your Data Is Retained
Cx bd retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: Retained for up to 5 years from the date of the last transaction, as required by law.
- KYC Documents: Retained for up to 5 years after account closure.
- Log Files: Security logs are retained for up to 90 days.
- Support Records: Customer support communication records are retained for 2 years.
When an account is permanently closed or the retention period expires, cx bd securely deletes the data.
Your Data Rights
As a cx bd member, you have several important rights regarding your own information.
01
Right to Know
To find out what information cx bd holds about you, please submit a request to the Help Center.
02
Right to Rectification
You may request corrections if any of your information is inaccurate.
03
Right to Erasure
You may request the deletion of any data that is not subject to legal retention requirements.
04
Right to Portability
You have the right to request a copy of your data in a machine-readable format.
05
Right to Object
You may object to marketing communications or certain types of data processing.
06
Right to Restriction of Processing
You may request that data processing be restricted under certain circumstances.
To exercise these rights Help Center Get in touch. cx bd typically responds to requests within 30 days.
Protection of Minors' Data
Cx bd strictly prohibits services to anyone under 18. We do not knowingly collect any personal information from minors.
- Date of birth is verified at the time of registration.
- Registration is not available to users under 18 years of age.
- Any account identified as belonging to a minor will be closed immediately.
- Any data relating to a minor held by cx bd will be permanently deleted.
If you suspect a minor is using cx bd, please contact our support center immediately.
Policy Changes
Cx bd may update this Privacy Policy as needed. The method of notification will vary depending on the nature and impact of the changes.
- Important Changes: Notifications will be sent via SMS and email at least 14 days before changes take effect.
- General Updates: Any updates will be reflected by changing the date on this page.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
Current version effective: June 2026 | Version: 2.4
FAQs
No — no one under the age of 18 is permitted to open an account on cx bd. This is a strict rule. Date of birth is verified at the time of registration, and age must be confirmed through a national ID or passport during the KYC process. If someone provides false information to create an account and is later found to have been underage, the account will be closed immediately and all funds held in it will be forfeited. As part of its responsible gaming policy, cx bd places the protection of minors as its highest priority. If you suspect that a family member is using cx bd despite being underage, please report it to the Help Center.
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Enjoy cx bd in a Safe Environment
Your data is protected, payments are secure, and gaming is responsible. Join cx bd for the best betting experience in Bangladesh.
18+ | Terms Apply | Bet Responsibly